Retail Customer Experience Specialist

Sherwin-Williams; Kentwood (MI); On-site; USD 19,000 - 26,000; Full time

Job summary

Sherwin-Williams in Kentwood, MI is seeking a Customer Service Specialist for Store #1167. You will assist wholesale and retail customers, identify needs, answer questions about products, and recommend solutions.

You will resolve customer concerns to ensure satisfaction and help maintain product quality and store standards while supporting the store's sales goals. The role may involve handling cash and interacting with a diverse customer base, including minors, in a supervised or unsupervised

Job description

Sherwin-Williams in Kentwood, MI is seeking a Customer Service Specialist for Store #1167. You will assist wholesale and retail customers, identify needs, answer questions about products, and recommend solutions.

You will resolve customer concerns to ensure satisfaction and help maintain product quality and store standards while supporting the store's sales goals. The role may involve handling cash and interacting with a diverse customer base, including minors, in a supervised or unsupervised