Paint & Customer Service Specialist – Multi-Location

The Sherwin-Williams Company; Kalamazoo (MI); On-site; USD 20,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company in Kalamazoo, MI is seeking a Branch Customer Service Specialist. You will assist customers in person and over the phone, determine needs, present products, and help achieve monthly and yearly sales goals.

You will be part of Store #1778, with responsibilities that include stocking shelves, tinting/mixing products, processing transactions, and supporting delivery tasks as needed. The role requires a strong customer focus and excellent communication skills.

Qualifications

• Must have strong customer service and sales abilities.
• Must be able to communicate clearly with customers and team members.
• Bilingual abilities, especially Spanish, are a plus.

Responsibilities

• Deliver excellent customer service at the store and over the phone.
• Assist customers in selecting products and services that meet their needs.
• Pull products from floor/warehouse, tint and mix as needed, and process transactions accurately.

Skills

Customer service

Sales

Communication

Spanish language

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Kalamazoo, MI is seeking a Branch Customer Service Specialist. You will assist customers in person and over the phone, determine needs, present products, and help achieve monthly and yearly sales goals.

You will be part of Store #1778, with responsibilities that include stocking shelves, tinting/mixing products, processing transactions, and supporting delivery tasks as needed. The role requires a strong customer focus and excellent communication skills.