Retail Customer Experience & Solutions Specialist

Sherwin Williams; Charleston (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

Sherwin Williams in Charleston, SC is hiring a Customer Service Specialist. This role involves working closely with both wholesale and retail customers to understand their needs, address inquiries about products, and recommend appropriate solutions.

Customer Service Specialists will ensure customer satisfaction while meeting store sales goals. The position is full-time and located at Store #728, with responsibilities of maintaining product quality and visual standards.

Qualifications

• Excellent customer service skills.
• Ability to resolve customer concerns promptly.
• Familiarity with retail sales processes.

Responsibilities

• Assist customers in identifying their needs and provide product recommendations.
• Maintain high product quality and store visual standards.
• Achieve store sales goals and ensure customer satisfaction.

Job description

Sherwin Williams in Charleston, SC is hiring a Customer Service Specialist. This role involves working closely with both wholesale and retail customers to understand their needs, address inquiries about products, and recommend appropriate solutions.

Customer Service Specialists will ensure customer satisfaction while meeting store sales goals. The position is full-time and located at Store #728, with responsibilities of maintaining product quality and visual standards.