Retail Customer Service Specialist — In-Store Support

Socket.dev; Michigan; On-site; USD 17,000 - 22,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support stores within a 15 mile radius of Store #1760 in Comstock Park, MI. You will engage with customers to determine their needs, answer questions about our products, and guide them to the right solutions.

In this essential role, you’ll resolve customer concerns promptly, help maintain high product quality and store visual standards, and contribute toward achieving sales goals while protecting our customers and company assets.

Qualifications

• Assist customers to determine needs and provide product guidance.
• Ensure high levels of customer satisfaction and support sales goals.

Responsibilities

• Assist customers by determining needs, answering questions about Sherwin-Williams products, and recommending solutions.
• Promptly resolve customer concerns to ensure maximum client satisfaction and meet sales goals.
• Handle in-store interactions with customers, including cash handling and safeguarding information.

Skills

Customer service

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support stores within a 15 mile radius of Store #1760 in Comstock Park, MI. You will engage with customers to determine their needs, answer questions about our products, and guide them to the right solutions.

In this essential role, you’ll resolve customer concerns promptly, help maintain high product quality and store visual standards, and contribute toward achieving sales goals while protecting our customers and company assets.