Customer Experience & Merchandising Associate

The TJX Companies, Inc.; High Point (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

TJ Maxx, part of The TJX Companies, Inc., is hiring to deliver a high-quality customer experience in a fast-paced retail setting. You will engage with customers, process transactions, and contribute to a clean, organized store while supporting loyalty programs and adherence to store standards.

The role emphasizes teamwork, adaptability to changing directions, and a commitment to loss prevention and merchandise presentation.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and prepares merchandise for the sales floor.
• Initiates and participates in store recovery and keeps the sales floor clean and organized.
• Supports and participates in store shrink reduction goals and safety awareness.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Teamwork

Heavy lifting

Job description

TJ Maxx, part of The TJX Companies, Inc., is hiring to deliver a high-quality customer experience in a fast-paced retail setting. You will engage with customers, process transactions, and contribute to a clean, organized store while supporting loyalty programs and adherence to store standards.

The role emphasizes teamwork, adaptability to changing directions, and a commitment to loss prevention and merchandise presentation.