Retail Customer Experience Specialist

The TJX Companies, Inc.; Edgewater (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical benefits

Dental benefits

Vision benefits

HSA

FSA

Life insurance

Disability insurance

Paid parental leave

Paid holidays

Scholarship program

Job summary

The TJX Companies, Inc. is seeking a store associate at HomeGoods to deliver a superior customer experience, engage with shoppers, and maintain a clean and organized sales floor. You may support multiple areas of the store as needed to meet business demands.

You’ll accurately process transactions, promote loyalty programs, and uphold merchandising standards while contributing to a safe, efficient shopping environment. Prior retail experience is a plus.

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Works well with peers and supervisors.
• Ability to lift heavy objects with or without accommodation.

Responsibilities

• Provide a highly satisfied customer experience and engage with customers.
• Ring purchases/returns accurately and handle cash procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness and merchandising standards.
• Support store recovery and safety practices.
• Assist in various areas of the store as needed.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Teamwork

Lifting heavy objects

Job description

The TJX Companies, Inc. is seeking a store associate at HomeGoods to deliver a superior customer experience, engage with shoppers, and maintain a clean and organized sales floor. You may support multiple areas of the store as needed to meet business demands.

You’ll accurately process transactions, promote loyalty programs, and uphold merchandising standards while contributing to a safe, efficient shopping environment. Prior retail experience is a plus.