Retail Customer Experience Specialist

The TJX Companies, Inc.; Daly City (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/Dental/Vision

Life insurance

Paid holidays

Job summary

The TJX Companies, Inc.’s HomeGoods store in Daly City is seeking staff to provide exceptional customer service and maintain a clean, organized shopping environment. You will engage with customers, process transactions, promote loyalty programs, and support store operations across areas as needed.

Ideal candidates bring strong communication, organizational skills, and a willingness to adapt to changing directions or tasks, while supporting a positive store culture and safety standards.

Qualifications

• Customer service excellence is essential.
• Ability to adapt to varying shifts to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Cross-train to support multiple store areas as needed to meet business needs.
• Ring up purchases, process returns, and promote credit and loyalty programs.
• Maintain merchandising standards and assist in store recovery and safety initiatives.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Adapt to changes

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc.’s HomeGoods store in Daly City is seeking staff to provide exceptional customer service and maintain a clean, organized shopping environment. You will engage with customers, process transactions, promote loyalty programs, and support store operations across areas as needed.

Ideal candidates bring strong communication, organizational skills, and a willingness to adapt to changing directions or tasks, while supporting a positive store culture and safety standards.