Flexible Sales Floor Customer Experience Associate

The TJX Companies, Inc.; Dublin (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health/dental/vision insurance

Life insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is seeking a customer-focused team member for our Dublin, CA HomeGoods store.

You will deliver a highly satisfied customer experience by engaging with customers, maintaining a clean store, and supporting daily store operations across departments. You’ll model strong customer service, promote credit and loyalty programs, and ensure merchandising standards are followed while adapting to shifting priorities and safety guidelines.

Qualifications

• Excellent customer service skills.
• Flexible schedule availability.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task.
• Ability to respond to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Job description

The TJX Companies, Inc. is seeking a customer-focused team member for our Dublin, CA HomeGoods store.

You will deliver a highly satisfied customer experience by engaging with customers, maintaining a clean store, and supporting daily store operations across departments. You’ll model strong customer service, promote credit and loyalty programs, and ensure merchandising standards are followed while adapting to shifting priorities and safety guidelines.