Retail Customer Experience Pro - Flexible Schedule

The TJX Companies, Inc.; Napa (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) company match

Job summary

The TJX Companies, Inc. is hiring at HomeGoods in Napa, CA for a role focused on delivering an excellent customer experience. You will engage with customers, process transactions, and contribute to a welcoming store environment.

As part of a dynamic team, you will support merchandising standards, participate in promotions, and help maintain safety and cleanliness throughout the store. Strong communication and adaptability are essential for success.

Qualifications

• Excellent customer service skills required.
• Strong communication and organizational abilities.
• Ability to multi-task and adapt to changing priorities.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Accurately process purchases and returns following procedures; promote credit and loyalty programs.
• Support store operations and loss prevention standards; participate in merchandising and recovery efforts as needed.
• Maintain safety and cleanliness standards; assist in other areas as needed to meet business needs.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Job description

The TJX Companies, Inc. is hiring at HomeGoods in Napa, CA for a role focused on delivering an excellent customer experience. You will engage with customers, process transactions, and contribute to a welcoming store environment.

As part of a dynamic team, you will support merchandising standards, participate in promotions, and help maintain safety and cleanliness throughout the store. Strong communication and adaptability are essential for success.