Customer-Driven Food Service Specialist

H-E-B; Cypress (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

H-E-B in Cypress, TX seeks a Food Service Representative to maintain a well-stocked department and deliver excellent customer service daily. You will prepare, package, and merchandise fresh products, ensuring adherence to food safety standards and sanitation guidelines while engaging customers and answering product questions.

You will support bakery, deli, and prepared foods sections, assist in production planning, and operate basic department equipment as needed, contributing to overall

Qualifications

• Knowledge of computer systems and equipment is required
• Strong customer service skills are required
• Communication and interpersonal skills are required
• Reading and writing skills are required
• Planning and organizing skills are required
• Ability to work in a fast-paced environment is required

Responsibilities

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products and assists with selections
• Prepares, packages, and merchandises fresh product
• Rotates and culls products for quality
• Complies with food safety and sanitation standards
• Records production and assists in planning for bakery and deli output
• Performs inventory and uses ordering systems as required
• Educates customers on preparation or reheating instructions

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Fast-paced environment

Computer systems knowledge

Education

HS Diploma or GED

Tools

Label machine

Scales

Job description

H-E-B in Cypress, TX seeks a Food Service Representative to maintain a well-stocked department and deliver excellent customer service daily. You will prepare, package, and merchandise fresh products, ensuring adherence to food safety standards and sanitation guidelines while engaging customers and answering product questions.

You will support bakery, deli, and prepared foods sections, assist in production planning, and operate basic department equipment as needed, contributing to overall