Retail Customer Experience Specialist

Family Dollar Stores Of Maryland LLC; Charlotte Hall (MD); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health, dental, vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Maryland LLC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, manage cash transactions, and help keep the store well-stocked and clean.

Responsibilities include unloading trucks, replenishing stock, maintaining a safe and friendly environment, and following instructions precisely. This role is part-time and located at 37670 Mohawk Dr, Charlotte Hall, MD 20622.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional interactions.
• Maintain the cleanliness throughout the store, including bathrooms, floors, and waste management.

Skills

Customer service

Retail experience

Instruction following

Physical strength

Communication skills

Organization

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Maryland LLC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, manage cash transactions, and help keep the store well-stocked and clean.

Responsibilities include unloading trucks, replenishing stock, maintaining a safe and friendly environment, and following instructions precisely. This role is part-time and located at 37670 Mohawk Dr, Charlotte Hall, MD 20622.