Retail Customer Experience Specialist

Family Dollar Stores Of Maryland LLC; La Plata (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Family Dollar Stores Of Maryland LLC in La Plata, Maryland, invites a Customer Service Associate to join our team and deliver a friendly shopping experience. You will help customers, process transactions, and keep the store orderly.

The role requires ability to lift 30–50 lbs, stamina for standing and daily tasks, and strong communication and problem-solving skills. We offer flexible part-time hours and a supportive team environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste disposal.
• Other duties as assigned.

Skills

Customer service experience

Follow instructions

Communication skills

Organizational skills

Problem solving

Decision making

Relationship management

Interpersonal skills

Customer interaction

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Maryland LLC in La Plata, Maryland, invites a Customer Service Associate to join our team and deliver a friendly shopping experience. You will help customers, process transactions, and keep the store orderly.

The role requires ability to lift 30–50 lbs, stamina for standing and daily tasks, and strong communication and problem-solving skills. We offer flexible part-time hours and a supportive team environment.