Retail Customer Experience Specialist

The TJX Companies, Inc.; Appleton (WI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Plan contribution

Health benefits

Job summary

The TJX Companies, Inc. HomeGoods store in Appleton is seeking an associate to deliver a highly satisfied customer experience while keeping the store clean and organized.

You may be cross-trained to support multiple areas of the store and help meet business needs. Responsibilities include engaging with customers, promoting loyalty programs, processing transactions accurately, and assisting with merchandise presentation and recovery throughout the day.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations

Responsibilities

• Modeling customer experience practices with internal and external customers
• Promoting credit and loyalty programs
• Ringing purchases and returns accurately per procedures
• Maintaining store cleanliness and organization
• Supporting store recovery and safety practices
• Assisting in merchandise preparation for the sales floor
• Adhering to labor laws and store policies
• Contributing to shrink reduction goals

Skills

Customer service

Flexibility

Communication

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. HomeGoods store in Appleton is seeking an associate to deliver a highly satisfied customer experience while keeping the store clean and organized.

You may be cross-trained to support multiple areas of the store and help meet business needs. Responsibilities include engaging with customers, promoting loyalty programs, processing transactions accurately, and assisting with merchandise presentation and recovery throughout the day.