Retail Customer Experience Specialist

The TJX Companies, Inc.; Plymouth (MN); On-site; USD 2,066,400 - 2,135,280; Full time

Benefits offered by this job

Associate discount

EAP

401(k)

Medical/Dental/Vision

Paid holidays

Paid vacation

Sick leave

Job summary

The TJX Companies, Inc. in Plymouth, MN is hiring for a HomeGoods store position. You will deliver a highly satisfied customer experience, engage with customers, and maintain a clean and organized store environment. Cross-training across areas may occur to support business needs.

Responsibilities include processing purchases, promoting loyalty programs, and adhering to store standards. Competitive pay and comprehensive benefits are provided.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Multitasking

Communication

Flexible schedule

Retail experience

Job description

The TJX Companies, Inc. in Plymouth, MN is hiring for a HomeGoods store position. You will deliver a highly satisfied customer experience, engage with customers, and maintain a clean and organized store environment. Cross-training across areas may occur to support business needs.

Responsibilities include processing purchases, promoting loyalty programs, and adhering to store standards. Competitive pay and comprehensive benefits are provided.