Retail Customer Experience Specialist

The TJX Companies, Inc.; Appleton (WI); On-site; USD 19,286 - 19,975; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k) contributions

Child care discount

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

Marshalls in Appleton, WI, part of The TJX Companies, is seeking a store associate who delivers a highly satisfied customer experience by engaging with shoppers, maintaining a clean, organized sales floor, and following our loss prevention and operational standards. You may support multiple departments to fit business needs and help drive success across the store.

You should bring excellent customer service, strong communication, and the ability to multi-task in a fast-paced environment.

Qualifications

• Excellent customer service and communication skills.
• Able to multi-task in a fast-paced environment.
• Flexible schedule to support business needs.

Responsibilities

• Model and deliver customer experience standards.
• Maintain a clean, organized store environment and assist in store recovery.
• Process purchases, returns, and handle cash according to procedures.
• Promote credit and loyalty programs and follow merchandising standards.
• Support multiple areas of the store as needed to meet business needs.
• Ensure safety and loss prevention practices are followed.
• Support and participate in shrink reduction goals.

Skills

Customer service

Multi-tasking

Communication

Detail-oriented

Flexible schedule

Teamwork

Retail experience

Lifting heavy objects

Job description

Marshalls in Appleton, WI, part of The TJX Companies, is seeking a store associate who delivers a highly satisfied customer experience by engaging with shoppers, maintaining a clean, organized sales floor, and following our loss prevention and operational standards. You may support multiple departments to fit business needs and help drive success across the store.

You should bring excellent customer service, strong communication, and the ability to multi-task in a fast-paced environment.