Retail Customer Experience Pro | Flexible Schedule

The TJX Companies, Inc.; Mattoon (IL); On-site; USD 20,664 - 21,352; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays

Job summary

Marshalls, part of The TJX Companies, Inc., invites you to join our team in Mattoon, IL. This role emphasizes delivering a highly satisfying customer experience, engaging with customers, and maintaining a clean, organized store environment.

You may be cross-trained to support multiple areas of the store as needed. Candidates should have strong customer service skills, be able to work a flexible schedule, and maintain attention to detail.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Rings customer purchases/returns and handles cash according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for sales floor.
• Participates in store recovery and safety programs.
• Supports loss prevention and labor policy compliance.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexible schedule

Attention to detail

Lifting capacity

Job description

Marshalls, part of The TJX Companies, Inc., invites you to join our team in Mattoon, IL. This role emphasizes delivering a highly satisfying customer experience, engaging with customers, and maintaining a clean, organized store environment.

You may be cross-trained to support multiple areas of the store as needed. Candidates should have strong customer service skills, be able to work a flexible schedule, and maintain attention to detail.