Retail Customer Experience Associate (Flexible Schedule)

The TJX Companies, Inc.; Shelby (NC); On-site; USD 17,564 - 18,253; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls, part of The TJX Companies, is hiring to deliver a superior customer experience in our Shelby, NC store. You will engage with customers, process transactions, and maintain a clean, organized selling floor.

This role supports store operations, promotions, and safety while embodying TJX’s values and customer-first philosophy. We seek individuals with strong communication, organizational skills, and the ability to adapt to changing directions.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced retail environment.
• Attention to detail and accuracy in transactions and merchandising.
• Ability to lift heavy objects with or without accommodation.

Responsibilities

• Provide a highly satisfactory customer experience.
• Ring up purchases and process returns per procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness and merchandising standards.
• Support store recovery and safety initiatives.

Skills

Customer service

Communication

Multitasking

Attention to detail

Lifting ability

Job description

Marshalls, part of The TJX Companies, is hiring to deliver a superior customer experience in our Shelby, NC store. You will engage with customers, process transactions, and maintain a clean, organized selling floor.

This role supports store operations, promotions, and safety while embodying TJX’s values and customer-first philosophy. We seek individuals with strong communication, organizational skills, and the ability to adapt to changing directions.