Retail Customer Experience Associate | Flexible Schedule

The TJX Companies, Inc.; Palm Springs (CA); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Associate discount

401(k) match

medical/dental/vision

paid holidays/vacation

life insurance

Job summary

Marshalls, part of The TJX Companies, Inc., offers opportunities to grow your career within our off-price retail family. You will help deliver a highly satisfying customer experience, maintain a clean store environment, and support various areas of the business.

The role emphasizes customer service, teamwork, and adherence to store standards. You will be cross-trained across store functions to meet business needs, with an emphasis on safety, loss prevention, and delivering outstanding service to

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and prepares merchandise for the sales floor.
• Supports and participates in store shrink reduction goals and safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

Marshalls, part of The TJX Companies, Inc., offers opportunities to grow your career within our off-price retail family. You will help deliver a highly satisfying customer experience, maintain a clean store environment, and support various areas of the business.

The role emphasizes customer service, teamwork, and adherence to store standards. You will be cross-trained across store functions to meet business needs, with an emphasis on safety, loss prevention, and delivering outstanding service to