Retail Merchandising Associate | Customer Experience

Winners Merchants International, L.P.; United States; On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options

Paid holidays

Job summary

TJ Maxx within the TJX Companies family is hiring a retail associate at our Brookline, MA location. You will deliver a highly satisfying customer experience, engage with customers, and help maintain a clean, organized store while supporting multiple areas as needed.

Ideal candidates bring excellent customer service, flexibility, and strong communication. The role emphasizes merchandising standards, safety, and participation in credit/loyalty programs, with competitive pay and benefits.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Physical stamina

Team player

Retail experience

Job description

TJ Maxx within the TJX Companies family is hiring a retail associate at our Brookline, MA location. You will deliver a highly satisfying customer experience, engage with customers, and help maintain a clean, organized store while supporting multiple areas as needed.

Ideal candidates bring excellent customer service, flexibility, and strong communication. The role emphasizes merchandising standards, safety, and participation in credit/loyalty programs, with competitive pay and benefits.