Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Pittsburg (KS); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

Marshalls, part of The TJX Companies, Inc., is hiring at our Pittsburg, KS store. You will deliver a highly satisfying customer experience by engaging with shoppers, maintaining a clean, organized store, and upholding loss-prevention standards while supporting multiple areas of the operation.

This role emphasizes excellent service, flexible scheduling, teamwork, and the ability to multi-task in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task.
• Able to adapt to changes in direction or unexpected situations.
• Able to lift heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Detail oriented

Flexible schedule

Teamwork

Job description

Marshalls, part of The TJX Companies, Inc., is hiring at our Pittsburg, KS store. You will deliver a highly satisfying customer experience by engaging with shoppers, maintaining a clean, organized store, and upholding loss-prevention standards while supporting multiple areas of the operation.

This role emphasizes excellent service, flexible scheduling, teamwork, and the ability to multi-task in a fast-paced retail environment.