Retail Associate: Customer Experience & Store Support

The TJX Companies, Inc.

Salina (KS)

On-site

USD 17,000 - 18,000

Full time

14 days+
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Benefits offered by this job

Associate discount
EAP
401(k) Associate contributions
Scholarship program
Health / dental / vision

Job summary

Marshalls, part of The TJX Companies, Inc., in Salina, KS, seeks team members to deliver a highly satisfied customer experience across the store. You will engage customers, maintain a clean environment, and support operations, including merchandising and loss prevention.

Responsibilities include ringing up purchases, promoting loyalty programs, and participating in store recovery and safety practices. Prior retail experience is a plus, with benefits and competitive pay offered.

Qualifications

  • Excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Retail customer experience preferred.

Responsibilities

  • Role models established customer experience practices with internal and external customers
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Other duties as assigned

Skills

Customer service
Flexible schedule
Communication
Multi-tasking
Physically able to lift

Job description

Marshalls, part of The TJX Companies, Inc., in Salina, KS, seeks team members to deliver a highly satisfied customer experience across the store. You will engage customers, maintain a clean environment, and support operations, including merchandising and loss prevention.

Responsibilities include ringing up purchases, promoting loyalty programs, and participating in store recovery and safety practices. Prior retail experience is a plus, with benefits and competitive pay offered.

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