Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Mashpee (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

Job summary

The TJX Companies, Inc. is seeking a Sales Associate for our Mashpee, MA location. You will deliver an outstanding customer experience, keep the store clean, and support merchandising and loss prevention standards daily.

Responsibilities include handling purchases and returns, promoting credit and loyalty programs, and assisting in various store areas as needed. Prior retail experience is a plus, and a flexible schedule is required for this role.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience by engaging and assisting customers and maintaining a clean store environment.
• Adhere to operational, merchandising, and loss prevention standards.
• May be cross-trained to work in multiple store areas to support business needs.
• Role models customer experience practices with customers and colleagues.
• Promote credit and loyalty programs and maintain merchandising standards.
• Accurately process purchases and returns and assist with store recovery as needed.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Teamwork

Job description

The TJX Companies, Inc. is seeking a Sales Associate for our Mashpee, MA location. You will deliver an outstanding customer experience, keep the store clean, and support merchandising and loss prevention standards daily.

Responsibilities include handling purchases and returns, promoting credit and loyalty programs, and assisting in various store areas as needed. Prior retail experience is a plus, and a flexible schedule is required for this role.