Retail Customer Experience Associate

The TJX Companies, Inc.; Hadley (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Health care options

Job summary

The TJX Companies, Inc. in Hadley, MA is hiring a Store Associate to deliver a highly satisfied customer experience by engaging with customers and upholding store standards.

You will accurately process sales and returns, promote loyalty programs, and help maintain a clean, organized store environment. Ideal candidates have strong communication, multitasking ability, and a flexible schedule to meet business needs.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Ability to lift heavy objects with or without accommodation.

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures.
• Promotes credit and loyalty programs.
• Maintains merchandise for the sales floor following procedures and standards.
• Initiates and participates in store recovery.
• Maintains store cleanliness and safety, and supports shrink reduction goals.

Skills

Customer service

Flexibility

Communication skills

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. in Hadley, MA is hiring a Store Associate to deliver a highly satisfied customer experience by engaging with customers and upholding store standards.

You will accurately process sales and returns, promote loyalty programs, and help maintain a clean, organized store environment. Ideal candidates have strong communication, multitasking ability, and a flexible schedule to meet business needs.