Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Florida; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. is seeking a customer-focused team member to ensure a highly satisfactory shopping experience. You will engage with customers, ring purchases, process returns, and actively promote loyalty and credit programs while maintaining store standards and safety.

Your role may involve cross-training in different store areas to support business needs, uphold merchandising guidelines, and contribute to a positive, inclusive work culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures.
• Maintains store cleanliness and supports recovery throughout the day.
• Participates in safety and loss prevention initiatives.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a customer-focused team member to ensure a highly satisfactory shopping experience. You will engage with customers, ring purchases, process returns, and actively promote loyalty and credit programs while maintaining store standards and safety.

Your role may involve cross-training in different store areas to support business needs, uphold merchandising guidelines, and contribute to a positive, inclusive work culture.