Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Chelmsford (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k)

Medical/dental/vision coverage

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Chelmsford, MA is seeking a customer-focused store associate to deliver an outstanding shopping experience. You will handle transactions, maintain a clean selling floor, and support daily store operations with accuracy and integrity.

Ideal candidates bring strong communication skills, the ability to multitask, and a readiness to work a flexible schedule. Retail experience is preferred and camaraderie with teammates is valued.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction.

Responsibilities

• Model and deliver customer experience principles to enhance satisfaction.
• Accurately ring purchases/returns and handle cash/change per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising procedures and store cleanliness.
• Support loss prevention and safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Teamwork

Retail experience

Tools

POS system

Job description

The TJX Companies, Inc. in Chelmsford, MA is seeking a customer-focused store associate to deliver an outstanding shopping experience. You will handle transactions, maintain a clean selling floor, and support daily store operations with accuracy and integrity.

Ideal candidates bring strong communication skills, the ability to multitask, and a readiness to work a flexible schedule. Retail experience is preferred and camaraderie with teammates is valued.