Retail Merchandising & Customer Service Associate

The TJX Companies, Inc.; Millbury (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays/vacation

Job summary

The TJX Companies, Inc. in Millbury, MA is seeking a store associate to deliver exceptional customer experiences and keep the sales floor clean and organized. You will ring up purchases, handle returns, and assist with merchandising according to established procedures.

The role requires a flexible schedule and strong teamwork. Candidates should have excellent communication skills, the ability to multi-task, and a willingness to adapt to changing demands.

Qualifications

• Customer service skills required and demonstrated in a retail setting.
• Ability to work flexible hours to support business needs.
• Clear communication and strong organizational skills essential.
• Capable of multi-tasking in a fast-paced environment.
• Adaptability to changing directions and tasks as needed.
• Ability to lift heavy objects with or without accommodation.
• Proven ability to work well with peers and supervisors.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers.
• Maintain a clean and organized store environment per standards.
• Accurately process purchases, returns, and change handling.
• Promote credit and loyalty programs to customers.
• Support merchandising and recover-store areas as needed.
• Participate in safety, loss prevention, and housekeeping tasks.
• Assist in store shrink reduction goals and program participation.
• Perform other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Adaptability

Team collaboration

Physical ability to lift

Job description

The TJX Companies, Inc. in Millbury, MA is seeking a store associate to deliver exceptional customer experiences and keep the sales floor clean and organized. You will ring up purchases, handle returns, and assist with merchandising according to established procedures.

The role requires a flexible schedule and strong teamwork. Candidates should have excellent communication skills, the ability to multi-task, and a willingness to adapt to changing demands.