Retail Customer Experience Associate

The TJX Companies, Inc.; Norwell (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

Medical/dental/vision

401(k) match

Scholarship program

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Norwell, MA, is seeking a retail associate to deliver a welcoming, high‑quality shopping experience. You will engage with customers, keep the store clean, and support operations across merchandise, cash handling, and loss prevention.

You will work with a diverse team, adapt to changing priorities, and participate in credit and loyalty programs. The role offers an inclusive culture, opportunities to grow, and a competitive benefits package.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task and adapt to changes.

Responsibilities

• Provide a highly satisfied customer experience with internal and external customers.
• Ring customer purchases/returns and handle cash accurately.
• Promote credit and loyalty programs.
• Maintain clean, organized store environment and follow merchandising standards.
• Adhere to safety, labor and loss prevention policies.
• Support store recovery and merchandising as needed.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexibility

Job description

The TJX Companies, Inc. in Norwell, MA, is seeking a retail associate to deliver a welcoming, high‑quality shopping experience. You will engage with customers, keep the store clean, and support operations across merchandise, cash handling, and loss prevention.

You will work with a diverse team, adapt to changing priorities, and participate in credit and loyalty programs. The role offers an inclusive culture, opportunities to grow, and a competitive benefits package.