Morning Retail Associate: Customer Experience

The TJX Companies, Inc.; United States; On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance options

Paid holidays and vacation

Job summary

The TJX Companies, Inc. is seeking a customer-focused team member to deliver a high-quality shopping experience in a dynamic retail environment. You will engage with customers, follow loss prevention standards, and support multiple store areas as needed to meet business needs.

Responsibilities include ringing sales and returns accurately, promoting programs, and maintaining a clean, organized sales floor. The role requires strong communication, flexibility, and a collaborative mindset.

Qualifications

• Excellent customer service skills required.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction.

Responsibilities

• Model established customer experience practices with customers and colleagues.
• Promote credit and loyalty programs to enhance customer engagement.
• Accurately ring purchases and returns and handle cash according to procedures.
• Maintain store cleanliness and assist in merchandising to standards.
• Support safety, loss prevention, and store recovery as needed.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. is seeking a customer-focused team member to deliver a high-quality shopping experience in a dynamic retail environment. You will engage with customers, follow loss prevention standards, and support multiple store areas as needed to meet business needs.

Responsibilities include ringing sales and returns accurately, promoting programs, and maintaining a clean, organized sales floor. The role requires strong communication, flexibility, and a collaborative mindset.