Retail Customer Experience & Merchandising Associate

Winners Merchants International, L.P.; Lafayette (LA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

cell phone discounts

pet & legal insurance

Scholarship program

Job summary

HomeGoods at TJX Companies in Lafayette, LA is seeking a Customer Experience Associate to deliver an outstanding shopping experience and maintain a clean, organized store environment.

You will engage with customers, promote credit and loyalty programs, and support store operations while adapting to varying daily tasks and directions. Competitive benefits and a supportive team culture are offered.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Attention to detail

Multi-tasking

Job description

HomeGoods at TJX Companies in Lafayette, LA is seeking a Customer Experience Associate to deliver an outstanding shopping experience and maintain a clean, organized store environment.

You will engage with customers, promote credit and loyalty programs, and support store operations while adapting to varying daily tasks and directions. Competitive benefits and a supportive team culture are offered.