Retail Customer Experience & Merchandising Associate

TJX; Bethlehem (Northampton County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Job summary

Marshalls at TJX Companies in Bethlehem, PA is hiring to deliver a superior customer experience in a fast-paced retail setting. You will engage with customers, maintain store cleanliness and organization, and support multiple store areas to meet business needs.

Ideal candidates have strong customer service, communication, and multitasking abilities, with the physical capability to lift items and assist with in-store operations.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Accurately ring customer purchases/returns and count change back according to procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Process and prepare merchandise for the sales floor following procedures.
• Support store recovery and safety initiatives and participate in loss prevention goals.

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Adaptability

Lifting

Teamwork

Retail experience

Job description

Marshalls at TJX Companies in Bethlehem, PA is hiring to deliver a superior customer experience in a fast-paced retail setting. You will engage with customers, maintain store cleanliness and organization, and support multiple store areas to meet business needs.

Ideal candidates have strong customer service, communication, and multitasking abilities, with the physical capability to lift items and assist with in-store operations.