Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Greeneville (TN); On-site; USD 17,908 - 18,597; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays/vacation

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver outstanding customer service, maintain a clean store, and support sales operations.

Responsibilities include handling purchases and returns, promoting loyalty programs, and collaborating with peers to uphold merchandising standards. The role requires flexibility, strong communication, and the ability to lift items as needed.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works well with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and maintaining store standards
• Accurately ring purchases/returns and handle cash according to procedures
• Promote credit and loyalty programs
• Maintain merchandising and store cleanliness; assist in store recovery
• Follow safety protocols and loss prevention practices
• Support and participate in shrink reduction goals and other duties as assigned

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver outstanding customer service, maintain a clean store, and support sales operations.

Responsibilities include handling purchases and returns, promoting loyalty programs, and collaborating with peers to uphold merchandising standards. The role requires flexibility, strong communication, and the ability to lift items as needed.