Retail Customer Experience Lead & Trainer

The TJX Companies, Inc.; Mount Pleasant (SC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

HomeGoods in Mount Pleasant, SC is hiring for a frontline role to promote a Highly-Satisfied customer experience and build customer loyalty. You will train Associates, manage cash handling, and ensure frontline and sales floor standards with a focus on safety and policy adherence.

The position requires teamwork, excellent interpersonal and customer service skills, and flexibility to work evenings and weekends. Benefits include associate discount and 401(k) contributions.

Qualifications

• High School graduate or equivalent degree preferred.
• Available to work flexible schedule including evenings and weekends.
• Able to work as a team member.
• Excellent interpersonal skills and exceptional customer service.

Responsibilities

• Promotes a Highly-Satisfied customer experience and drives loyalty.
• Trains and mentors Associates on policies and procedures.
• Manages cash handling and maintains cash controls.
• Schedules registers and coordinates breaks for coverage.
• Ensures store cleanliness and merchandising standards on the frontline.
• Adheres to labor laws and safety policies.

Skills

Interpersonal skills

Customer service

Teamwork

Cash handling

Register operation

Training others

Ability to lift heavy items

Education

High school diploma or equivalent

Tools

Cash register

Job description

HomeGoods in Mount Pleasant, SC is hiring for a frontline role to promote a Highly-Satisfied customer experience and build customer loyalty. You will train Associates, manage cash handling, and ensure frontline and sales floor standards with a focus on safety and policy adherence.

The position requires teamwork, excellent interpersonal and customer service skills, and flexibility to work evenings and weekends. Benefits include associate discount and 401(k) contributions.