Customer Experience Lead & Frontline Coach

The TJX Companies, Inc.; Pittsburgh (Allegheny County); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance options

Job summary

HomeGoods in Pittsburgh is hiring a store associate to promote a highly-satisfied customer experience and support daily operations on the frontline. You will assist customers, handle transactions, and contribute to a welcoming store environment.

The role requires strong interpersonal and customer service skills, and the ability to work as part of a team with flexibility for evenings and weekends.

Qualifications

• High School diploma or equivalent preferred.
• Excellent interpersonal skills.
• Exceptional customer service skills.

Responsibilities

• Promotes a highly-satisfied customer experience and drives loyalty.
• Trains and mentors Associates on frontline policies and procedures.
• Manages register transactions and cash controls with accuracy.
• Ensures proper coverage by assigning registers and coordinating breaks.
• Keeps frontline and sales floor organized and compliant with policies.

Education

High School diploma or equivalent

Job description

HomeGoods in Pittsburgh is hiring a store associate to promote a highly-satisfied customer experience and support daily operations on the frontline. You will assist customers, handle transactions, and contribute to a welcoming store environment.

The role requires strong interpersonal and customer service skills, and the ability to work as part of a team with flexibility for evenings and weekends.