Retail Customer Experience Lead: Front Store & Training

The TJX Companies, Inc.; Sumter (SC); On-site; USD 17,908 - 19,286; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care benefits

Life insurance

Paid holidays/vacation/sick

Referral bonuses

Job summary

The TJX Companies, Inc. in Sumter, SC is seeking a front-end leader to supervise associates, promote exceptional customer service, and support loyalty initiatives. You will model responsive service, train staff, and ensure smooth store operations on nights and weekends.

Ideal candidates have at least 1 year of retail experience with 6 months in a leadership role, strong merchandising knowledge, and solid communication. This role offers a competitive hourly pay and comprehensive benefits.

Qualifications

• 1 year of retail experience and at least 6 months in a leadership role.
• Strong merchandising techniques.
• Excellent communication and organizational skills.

Responsibilities

• Promote an excellent customer experience by leading front-end team.
• Assign registers, coordinate breaks, and monitor POS coverage.
• Train and coach associates on customer service and loyalty programs.
• Ensure adherence to labor laws and store policies.
• Collaborate with management to address priorities and improve processes.

Skills

Retail experience

Leadership

Communication

Organization

Training others

Teamwork

Merchandising

Job description

The TJX Companies, Inc. in Sumter, SC is seeking a front-end leader to supervise associates, promote exceptional customer service, and support loyalty initiatives. You will model responsive service, train staff, and ensure smooth store operations on nights and weekends.

Ideal candidates have at least 1 year of retail experience with 6 months in a leadership role, strong merchandising knowledge, and solid communication. This role offers a competitive hourly pay and comprehensive benefits.