Customer-Centric Retail & Merchandising Associate

The TJX Companies, Inc.; Sumter (SC); On-site; USD 17,220 - 17,908; Full time

Benefits offered by this job

401(k) Associate contributions

Medical/dental/vision

HSA

Paid holidays/vacation/sick

Adoption assistance

Job summary

The TJX Companies, Inc. is seeking a store associate in Sumter, SC to deliver a highly satisfactory customer experience across our TJX family stores. You will engage with customers, maintain a clean store environment, and support operating standards in various areas as needed.

You should bring excellent customer service skills, a flexible schedule, and strong communication with attention to detail. The role includes responsibilities in merchandising, ring transactions, and safety while

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Job description

The TJX Companies, Inc. is seeking a store associate in Sumter, SC to deliver a highly satisfactory customer experience across our TJX family stores. You will engage with customers, maintain a clean store environment, and support operating standards in various areas as needed.

You should bring excellent customer service skills, a flexible schedule, and strong communication with attention to detail. The role includes responsibilities in merchandising, ring transactions, and safety while