Retail Customer Experience Associate - Part Time

Dollar Tree Stores INC; Tewksbury (MA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in Tewksbury, MA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will help customers, handle transactions, stock shelves, unload trucks, and uphold a clean, safe store environment.

Responsibilities include assisting customers, maintaining merchandise, and ensuring professional interactions with staff and leaders. This role emphasizes teamwork and excellent service in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Follow instructions

Education

High school diploma

Job description

Dollar Tree Stores INC in Tewksbury, MA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will help customers, handle transactions, stock shelves, unload trucks, and uphold a clean, safe store environment.

Responsibilities include assisting customers, maintaining merchandise, and ensuring professional interactions with staff and leaders. This role emphasizes teamwork and excellent service in a fast-paced retail setting.