Retail Customer Experience Associate – Part-Time

Dollar Tree Stores INC

Taunton (MA)

On-site

USD 21,000 - 22,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance

Job summary

Dollar Tree Stores INC in Taunton, MA is seeking a part-time Customer Service Associate to deliver a friendly shopping experience for every customer. You will assist with questions, complete transactions, stock shelves, and help keep the store clean and safe.

Ideal candidates are able to lift 30–50 lbs, stand and walk for long periods, follow instructions, and communicate clearly with customers and teammates. Join us to contribute to a welcoming, well‑run store environment.

Qualifications

  • High school diploma or equivalent is preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required

Responsibilities

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked, and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned*

Skills

Customer service
Communication
Organizational skills
Problem solving
Decision making

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Taunton, MA is seeking a part-time Customer Service Associate to deliver a friendly shopping experience for every customer. You will assist with questions, complete transactions, stock shelves, and help keep the store clean and safe.

Ideal candidates are able to lift 30–50 lbs, stand and walk for long periods, follow instructions, and communicate clearly with customers and teammates. Join us to contribute to a welcoming, well‑run store environment.

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