Retail Customer Experience Associate I

Family Dollar Stores Of Alabama LLC; Hayneville (AL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Pharmacy coverage

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plan

Educational assistance

Job summary

Family Dollar Stores Of Alabama LLC is seeking a Customer Service Associate to join our team at Hayneville, Alabama. You will assist customers, handle sales transactions, and help stock and maintain a clean, safe store environment. We value friendly, professional interactions and strong organizational skills.

A high school diploma is preferred and prior retail or service experience is highly regarded. We offer medical, pharmacy, dental and vision insurance, retirement plans, and educational

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service experience

Excellent communication

Lift 30–50 lbs

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Alabama LLC is seeking a Customer Service Associate to join our team at Hayneville, Alabama. You will assist customers, handle sales transactions, and help stock and maintain a clean, safe store environment. We value friendly, professional interactions and strong organizational skills.

A high school diploma is preferred and prior retail or service experience is highly regarded. We offer medical, pharmacy, dental and vision insurance, retirement plans, and educational