Retail Customer Experience Specialist

Family Dollar Stores Of Alabama LLC

Eufaula (AL)

On-site

USD 12,000 - 21,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Family Dollar Stores Of Alabama LLC is seeking a Customer Service Associate to deliver a great shopping experience. The role involves assisting customers, handling transactions, stocking merchandise, unloading trucks, and keeping the store clean and safe.

The position is part-time and located at 986 S Eufaula Ave, Eufaula, AL 36027-2608. A high school diploma is preferred, with prior retail or service experience advantageous.

Qualifications

  • High school diploma preferred.
  • Prior customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. and perform repetitive walking, standing, kneeling, and other physical tasks.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment.
  • Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
  • Maintain cleanliness throughout the store, including bathrooms, floors, and trash areas.
  • Other duties as assigned*.

Skills

Customer service
Retail experience
Communication skills
Organizational skills
Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Alabama LLC is seeking a Customer Service Associate to deliver a great shopping experience. The role involves assisting customers, handling transactions, stocking merchandise, unloading trucks, and keeping the store clean and safe.

The position is part-time and located at 986 S Eufaula Ave, Eufaula, AL 36027-2608. A high school diploma is preferred, with prior retail or service experience advantageous.

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