Customer Experience Associate I

Family Dollar Stores Of Alabama LLC; Town Creek (AL); On-site; USD 24,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of Alabama LLC in Town Creek, AL is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

You will assist customers, handle transactions, stock and unload merchandise, and maintain a safe, clean store while providing friendly service. This part-time role offers opportunities to grow and contribute to our neighborhood stores.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Communication

Problem-solving

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Alabama LLC in Town Creek, AL is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

You will assist customers, handle transactions, stock and unload merchandise, and maintain a safe, clean store while providing friendly service. This part-time role offers opportunities to grow and contribute to our neighborhood stores.