Retail Customer Experience Associate — Growth & Discount

The TJX Companies, Inc.; Traverse City (MI); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. is seeking a store associate at TJ Maxx Traverse City to deliver a highly satisfied customer experience, maintain a clean and organized store, and support operations across departments.

You will engage with customers, promote loyalty programs, follow loss prevention standards, and participate in safety protocols while contributing to a positive store culture and meeting business needs.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Provide exceptional customer service and engage with customers.
• Accurately ring purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor following procedures.
• Support store recovery and maintain cleanliness.
• Follow safety, labor laws, and shrink reduction programs.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Physical ability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a store associate at TJ Maxx Traverse City to deliver a highly satisfied customer experience, maintain a clean and organized store, and support operations across departments.

You will engage with customers, promote loyalty programs, follow loss prevention standards, and participate in safety protocols while contributing to a positive store culture and meeting business needs.