Store Cleaning & Customer Experience Associate

The TJX Companies, Inc.; Novi (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

The TJX Companies, Inc. in Novi, MI is seeking a Retail Customer Service Associate at TJ Maxx to deliver a positive shopping experience by assisting customers, keeping the store organized, and processing transactions.

This role emphasizes teamwork, flexibility, and strong communication, with opportunities to learn loss prevention standards and loyalty programs while supporting store operations. Training is provided and competitive pay plus benefits are offered.

Qualifications

• Excellent customer service skills and a friendly demeanor.
• Able to work a flexible schedule to support store needs.
• Strong communication and organizational abilities with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Able to lift heavy objects with or without accommodation.

Responsibilities

• Rings customer purchases and returns per procedures.
• Promotes credit and loyalty programs to customers.
• Prepares and replenishes merchandise for the sales floor.
• Maintains store cleanliness and recovery throughout the day.
• Supports shrink reduction and safety initiatives.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Lifting

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Novi, MI is seeking a Retail Customer Service Associate at TJ Maxx to deliver a positive shopping experience by assisting customers, keeping the store organized, and processing transactions.

This role emphasizes teamwork, flexibility, and strong communication, with opportunities to learn loss prevention standards and loyalty programs while supporting store operations. Training is provided and competitive pay plus benefits are offered.