Retail Customer Experience Associate

The TJX Companies, Inc.; Brooklyn Center (MN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Scholarship program

Job summary

The TJX Companies, Inc. operates TJ Maxx and other brands, offering customers a diverse shopping experience. This role focuses on delivering exceptional service, processing transactions, and maintaining a clean and organized store environment.

Ideal candidates will have strong communication skills, be able to multitask, and adapt to changing store needs, while supporting loyalty programs and contributing to a positive team culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Deliver a highly satisfied customer experience and engage with customers.
• Ring purchases/returns and manage cash handling per procedures.
• Promote credit and loyalty programs to customers.
• Maintain store cleanliness and organized merchandise on the floor.
• Support and participate in safety and loss prevention efforts.

Skills

Customer service

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Job description

The TJX Companies, Inc. operates TJ Maxx and other brands, offering customers a diverse shopping experience. This role focuses on delivering exceptional service, processing transactions, and maintaining a clean and organized store environment.

Ideal candidates will have strong communication skills, be able to multitask, and adapt to changing store needs, while supporting loyalty programs and contributing to a positive team culture.