Customer-Centric Retail Associate

The TJX Companies, Inc.; United States; On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Paid holidays

Scholarship program

Job summary

The TJX Companies, Inc. is actively seeking a store associate in the United States to deliver a highly satisfying customer experience across TJ Maxx stores.

You will interact with customers, keep the store clean, and support merchandising, loss prevention, and safety procedures to drive sales and brand values. The role offers a competitive starting hourly wage with benefits and opportunities for cross-training across departments.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Excellent customer service

Flexible schedule

Strong communication

Multitasking

Attention to detail

Retail experience

Job description

The TJX Companies, Inc. is actively seeking a store associate in the United States to deliver a highly satisfying customer experience across TJ Maxx stores.

You will interact with customers, keep the store clean, and support merchandising, loss prevention, and safety procedures to drive sales and brand values. The role offers a competitive starting hourly wage with benefits and opportunities for cross-training across departments.