Retail Customer Experience Associate — Flexible Hours

The TJX Companies, Inc.; Silver City (NM); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

paid holidays/vacation/sick

paid parental leave

life insurance

Job summary

Marshalls, part of The TJX Companies, Inc., seeks team members to deliver a highly satisfied customer experience while maintaining a clean store and upholding standards. You may be cross-trained to support multiple areas, promoting credit and loyalty programs and ensuring accurate checkout and returns.

Ideal candidates have excellent customer service skills, can adapt to changes, and enjoy working in a fast-paced retail setting with a supportive culture.

Qualifications

• Excellent customer service skills required.
• Ability to work flexible hours to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience.
• Engage with customers, follow customer experience principles, keep store clean and organized.
• Ring purchases/returns accurately and handle cash transactions per procedures.
• Promote credit and loyalty programs.
• Uphold merchandising standards and prepare merchandise for the sales floor.
• Support store recovery and maintain safety and loss-prevention goals.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., seeks team members to deliver a highly satisfied customer experience while maintaining a clean store and upholding standards. You may be cross-trained to support multiple areas, promoting credit and loyalty programs and ensuring accurate checkout and returns.

Ideal candidates have excellent customer service skills, can adapt to changes, and enjoy working in a fast-paced retail setting with a supportive culture.