Retail Customer Experience Specialist

The TJX Companies, Inc.; Banning (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

Health benefits

401(k) plan

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a retail associate to deliver an exceptional customer experience and support store operations in a fast-paced environment.

You will engage with customers, process transactions, promote loyalty programs, and help maintain clean, organized shelves and displays. A flexible schedule and strong communication skills are essential for success.

Qualifications

• Experience delivering customer service in a retail setting.
• Ability to work a flexible schedule.
• Strong communication and organizational skills.
• Ability to lift heavy objects.
• Retail experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience and engage with customers.
• Accurately ring purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs.
• Maintain proper merchandising and prepare items for the sales floor.
• Assist with store recovery and cleanliness throughout the day.
• Support safety and loss-prevention standards and labor laws.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Adaptability

Physical strength

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a retail associate to deliver an exceptional customer experience and support store operations in a fast-paced environment.

You will engage with customers, process transactions, promote loyalty programs, and help maintain clean, organized shelves and displays. A flexible schedule and strong communication skills are essential for success.