Customer-Centric Retail Associate — Flexible Schedule

The TJX Companies, Inc.; Nanuet (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver an exceptional customer experience. You will engage with customers, maintain a clean store, and support various store areas as needed.

Responsibilities include processing purchases, promoting loyalty programs, and ensuring merchandising standards. A flexible schedule and strong communication skills are essential for success in this role.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver highly satisfied customer experience by engaging with customers and maintaining store cleanliness and organization.
• Follow established procedures for operating, merchandising, and loss prevention standards.
• Cross-train in multiple store areas to support business needs.
• Accurately process purchases, returns, and counts of change.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery and safety programs.
• Support shrink reduction goals and adhere to labor policies.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Physical teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver an exceptional customer experience. You will engage with customers, maintain a clean store, and support various store areas as needed.

Responsibilities include processing purchases, promoting loyalty programs, and ensuring merchandising standards. A flexible schedule and strong communication skills are essential for success in this role.