Retail Customer Experience Associate | Discount & Growth

The TJX Companies, Inc.; Grand Junction (CO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Job summary

The TJX Companies, Inc. operates TJ Maxx and other brands.

This Grand Junction, CO store seeks a team member focused on delivering a highly satisfying customer experience, maintaining a clean, organized store, and following procedures across operations, merchandising, and loss prevention. You will engage customers, support cross-functional duties, and contribute to a positive store culture while adhering to policies and participating in credit/loyalty programs.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Organization

Multitasking

Adaptability

Teamwork

Lifting heavy objects

Job description

The TJX Companies, Inc. operates TJ Maxx and other brands.

This Grand Junction, CO store seeks a team member focused on delivering a highly satisfying customer experience, maintaining a clean, organized store, and following procedures across operations, merchandising, and loss prevention. You will engage customers, support cross-functional duties, and contribute to a positive store culture while adhering to policies and participating in credit/loyalty programs.