Retail Customer Experience Associate | Growth & Perks

The TJX Companies, Inc.; Fargo (ND); On-site; USD 21,000 - 22,000; Full time

Job summary

The TJX Companies, Inc. and TJ Maxx Fargo are seeking a team member to deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store.

You will join a diverse, collaborative environment with benefits including associate discounts and health coverage. The role supports flexible shifts; starting pay ranges from USD 15.00 to 15.50 per hour, depending on skills and experience.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains merchandising standards and follows procedures and standards
• Accurately processes and prepares merchandise for the sales floor following procedures
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. and TJ Maxx Fargo are seeking a team member to deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store.

You will join a diverse, collaborative environment with benefits including associate discounts and health coverage. The role supports flexible shifts; starting pay ranges from USD 15.00 to 15.50 per hour, depending on skills and experience.