Retail Customer Experience Associate – Growth & Benefits

The TJX Companies, Inc.; City of Albany (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Job summary

TJ Maxx at The TJX Companies, Inc. Albany location is hiring a retail associate to deliver an exceptional customer experience, engage with shoppers, and maintain a clean, organized store environment. You will handle transactions, assist customers, and support merchandising and loss-prevention efforts in a fast-paced setting.

The role emphasizes teamwork, reliability, and strong communication. A flexible schedule and competitive benefits are provided, with opportunities to grow within a Fortune

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Teamwork

Job description

TJ Maxx at The TJX Companies, Inc. Albany location is hiring a retail associate to deliver an exceptional customer experience, engage with shoppers, and maintain a clean, organized store environment. You will handle transactions, assist customers, and support merchandising and loss-prevention efforts in a fast-paced setting.

The role emphasizes teamwork, reliability, and strong communication. A flexible schedule and competitive benefits are provided, with opportunities to grow within a Fortune